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Hotel Des Indes, a Luxury Collection Hotel, The Hague
Lange Voorhout 54-56 · The Hague2514 EG · Netherlands 
· Phone:
+31 70 361 2345

Local Time:
10:45 PM
 

General

What are the brand names of the mattresses and pillows in the room in Hotel Des Indes?
Pillows and sheets are provided by Welspun. The mattresses in the hotel are provided by Simmons.

Is there a smoking area in Hotel Des Indes?
Yes, the hotel has a cigar lounge where guests can smoke cigars which are purchased at the hotel bar. External cigars and cigarettes may not be smoked inside the cigar lounge.

What are the possibilities of having an extra bed in the room at Hotel Des Indes?
Guests may request an extra bed in the room. This service is only possible in Executive rooms and Suites. The costs involved are 60 euros per night. Costs for children up to the age of twelve are 25 euros per night. Baby cribs are provided free of charge.

Security Deposit
For each reservation is €60,- Security Deposit + City tax per person per day charged. This can be done by either Credit Card authorisation or cash.

Does Hotel Des Indes offer internships?
Yes, we offer internships to both local and international students. Internships can be done in the various hotel departments depending on availability. Availability>

Are pets allowed at Hotel Des Indes?
Unfortunately, pets are not allowed at Hotel Des Indes.

How can I come in contact with the lost and found department?
We strive to return all items found to our guests. Please email our reservations department with your issue and contact information. concierge@desindes.com


Questions?
If you have questions about the mentioned terms and announcements, please contact the hotel via our live chat.

 

Reservations

How can I adjust my reservation at Hotel Des Indes?
Guests can adjust their reservation online and/or simply email our dedicated reservations department for any sudden changes and inquiries about your reservation. reservations@desindes.com

Whom should I contact for incorrect Credit Card Charges?
Simply email our accounting department for any account inquiries finance@desindes.com

How can I book a meeting room or plan an Event at Hotel Des Indes?
Feel free to call us at +31 70 3612345 or contact us by emailing us at events@desindes.com. Guests may book a meeting room directly through our meeting & events web page. More Information>

Which form do I have to fill in for the Creditcard Authorization?
Please send this fully completed form prior to arrival.

 

Parking

Can I park at Hotel Des Indes and what are the costs involved?
Yes, guests can park their car in front of the hotel. Take note that the parking space is limited and availability cannot be guaranteed. Costs: 7,00 euro per hour with a maximum of 36 euros per day.

 

Press

Hotel Des Indes is delighted to help you with any media enquiries. Click here for information regarding the hotel's PR, including recent press-releases, information about Starwood Hotels & Resorts and contact details.

Press Contact
For further information you are welcome to contact Ellen Bruens, Senior manager communications benelux.
Email: ellen.bruens@starwoodhotels.com

 

Jobs

Are you looking for a challenging job in a unique working environment? Don't hesitate to check which openings are available at Hotel Professionals

Click here to see our hotel function structure and possible jobs at Starwood Hotels and Resorts Inc.

 

Hotel Policies

Early Departure Policy
An early departure fee of one night's room rate plus taxes will apply to guests departing prior to their scheduled departure date. Pre-paid reservations cannot be amended without losing the full deposit. Please contact the hotel for further information.

Early check-in
Our standard check-in time at Hotel Des Indes is 15:00 local time. The possibility for and early check-in is subject to availability, a request for early arrival cannot be confirmed before the check-in time. The cost for an early check-in is € 50, if you want to check in before 10.00 AM.

Alcohol Policy
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).

Check Cashing Policy
The hotel does not offer check cashing services.

Check Acceptance Policy
Hotel does not accept travelers checks or personal checks.

Pet Policy
Pets are not allowed.

Extra Bedding Policy
The hotel charges EUR 25 for an additional bed for children ages 3 - 12. An additional bed for a guest who is 13 or over will be charged at full price of € 45,-. Please note that most of our rooms do not have an extra bed and that we will have to place it by request.

Cribs are provided upon request at a charge of Euro 25 per day. The hotel does not provide blankets, bumpers or pillows with our cribs. Guests must bring their own.

Family Plan Policy
Children 12 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges.

Smoking Policy
All guest rooms and public spaces are 100% non-smoking. Please contact the hotel for further information.

Passport Policy
A valid passport is required at check-in for all guests.

Waitlist Policy
Hotel does offer a waitlist. Contact hotel directly.

 

Announcements

Currency Fluctuations
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.

Handcrafted Jewellery from Marcel Vermeulen at Hotel Des Indes
In our lobby we have some breathtaking handcrafted jewellery displayed from the Dutch Marcel Vermeulen. He not only buys the gems himself in Sri Lanka, but he also designs and makes his jewelry. Some very exciting news is that coming year he will also design a Des Indes ring.

Marcel Vermeulen would be delighted to provide information personally. You can step by the Concierge or Reception for an appointment. In addition, The Concierge and reception can also provide information such as prices.

Accessibility public transport
At the moment tram 17 won't stop at Korte Voorhout because of construction work.


Hotel services
We would like to inform you that our swimming pool will be closed from May 9 until May 13, 2016, due to maintenance.

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