Find your Answers Here!

On this page guests can find information regarding hotel policies, contacts, reservations and much more! If your question still remains unanswered please feel free to contact us directly.

Can I park at Hotel Des Indes and what are the costs involved?
Yes, Guests can park their car in front of the hotel. Take note that the parking space is limited and availability cannot be guaranteed. Costs: 6,50 euro per hour with a maximum of 35 euros per day.

What are the brand names of the mattresses and pillows in the room in Hotel Des Indes?
Pillows and sheets are provided by Muehldorfer. More information> The mattresses in the hotel are provided by Sealy. More Information>

Is there a smoking area in Hotel Des Indes?
Yes, the hotel has a cigar lounge where guests can smoke cigars which are purchased at the hotel bar. External cigars and cigarettes may not be smoked inside the cigar lounge.

What are the possibilities of having an extra bed in the room at Hotel Des Indes?
Guests may request an extra bed in the room. This service is only possible in Executive rooms and Suites. The costs involved are 60 euros per night. Costs for children up to the age of 12 are 25 euros per night. Baby cribs are provided free of charge.

Does Hotel Des Indes offer wireless internet in the rooms?
No, there is only wired internet available in the rooms. Costs are 0, 60 euro per minute with a maximum of 24 euros per day. However guests can enjoy the service of wireless internet in the lounge. Internet cards can be purchased at the front desk for this service and include a total cost of 10 euros for 30 minutes or 27,50 euros for a total of 2 hours.

What are the policies for ''Late-check out" at Hotel Des Indes?
Depending upon availability guests may request a late check out. Official check out time is 12:00 pm. After that the following polices and rates apply: From 12:00 until 14:00 free of charge. From 14:00 until 16:00 a total of 25% of the actual room charge. From 16:00 until 18:00 half day 50% of the actual room charge. From 18:00 until 20:00 75% of the actual room charge, after 20:00 a full night is charged.

What are the policies for ''Early Check-in" at Hotel Des Indes?
Guests can check in at the hotel at 14:00. Guests that request a room upon early arrival must book the night before to secure availability.

How can I adjust my reservation at Hotel Des Indes?
Guests can adjust their reservation online. And/or simply email our dedicated reservations department for any sudden changes and inquiries about your reservation. Email: desindes.thehague@luxurycollection.com

Whom should I contact for incorrect Credit Card Charges?
Simply email our reservations department for any account inquiries. Email: desindes.thehague@luxurycollection.com

Does Hotel Des Indes offer internships?
Yes, we offer internships to both local and international students. Internships can be done in the various hotel departments depending on availability. Availability>

How Can I book a meeting room or plan an Event at Hotel Des Indes?
Feel free to Call us at +31 70 3612345 or contact us by emailing us at   events.thehague@luxurycollection.com . Guests may even book a meeting room directly through our meeting & events web page. More Information>

How can I come in contact with the lost and found department?
We strive to return all items found to our guests. Please email our reservations department with your issue and contact information. Email: desindes.thehague@luxurycollection.com