FREQUENTLY ASKED QUESTIONS

You can change your reservation within the terms and conditions of your booking. Please contact us at reception@desindes.com, or change your reservation yourself through the booking module. Under My Bookings at the top of the page, you can easily manage your reservation.

You can reserve a baby cot for your room before arrival, free of charge. For an extra adult bed, we charge €50, excluding breakfast.

Our Superior Family Room is ideal for families and accommodates up to 4 people. We also have several rooms with connecting doors, so you can book adjoining rooms.

Unfortunately, pets are not permitted.

Gift vouchers are available at our reception, and you can choose the amount yourself. The recipient can then decide how to spend it.

Whether it's an extended coffee, a delicious lunch, an exquisite dinner or a complete experience including an overnight stay, the options are endless. The gift voucher is valid in both the hotel and the restaurant. Please note that prices may vary by season, and an additional payment may be required.

You can pay by debit card, credit card (American Express, Mastercard and Visa) or cash.

Tourist tax is a mandatory levy charged to all overnight guests. As a hotel, we are required to pass it on to the municipality, where it contributes to the upkeep of the city of The Hague. Residents of The Hague are exempt after completing a residency declaration (Hagenaarsverklaring). Simply ask for one at check-in.

Hotel Des Indes is located in the heart of The Hague, on the beautiful Lange Voorhout. The political centre of the Netherlands, the Binnenhof, the royal Noordeinde Palace and the world-famous Mauritshuis are all just a few minutes' walk away. The hotel is easily accessible by car and public transport. Our car park is located directly in front of the hotel. Our valet parking service is available daily and must be reserved in advance.

Yes, we're happy to book a taxi for you. Simply ask our concierge or reception.

Overnight guests can park at the hotel for €47.50 per car per 24 hours. If you're visiting us for an event, lunch or dinner, parking costs €4.75 per hour, up to a maximum of €47.50 per 24 hours. Valet parking must be reserved in advance so we can prepare for your arrival.

The hotel offers various facilities that make it fully accessible, including a fully adapted Junior Suite. To make your stay as comfortable as possible, we kindly ask you to send us any relevant information in advance, so we can accommodate your requests.

The train station is within walking distance of the hotel. To plan your journey by public transport, we recommend using the NS website or 9292. Both offer useful information and tools to help you plan your trip efficiently.

Standard check-in time is 3:00 pm. Early check-in is possible, subject to availability. Please ask our reception about the options.

Early check-in is possible, subject to availability. If you'd like a guaranteed check-in before 10:00 am, we recommend booking an additional night in advance (pre-arrival night), so your room is ready when you arrive.

If your room isn't ready yet, you're welcome to leave your luggage with us and park your car. We'll make sure your luggage is brought to your room as soon as it's ready.

Standard check-out time is 12:00 pm. Late check-out can be requested, but cannot be guaranteed.

Reservations with a flexible rate can be shortened free of charge, provided this falls within the cancellation policy. Unfortunately, we are unable to change reservations with prepaid rates.

You can request a late check-out, subject to availability, so we cannot guarantee it. We recommend checking with our reception. Late check-out costs €20 per hour.

Subject to availability, you can extend your stay with an extra night. Please ask our reception about the options.

We'd be delighted to welcome you to our restaurant or lounge during your stay. We do recommend making a reservation in advance to ensure a table.

As a guest of Hotel Des Indes, you can enjoy 60 minutes in our fitness and spa facilities on a first come, first served basis. To guarantee a spot, we recommend reserving in advance at €10 per person. For more information about opening hours and facilities, please visit our Health Club & Spa page..

Yes, you can rent bicycles at the hotel for €17.50 per day. Electric bicycles are also available at €32.50 per bike per day. We recommend reserving through our Reservations department.

The hotel has 8 meeting rooms available for receptions, meetings and other gatherings. We're happy to prepare a tailor-made proposal that fully meets your needs. Please contact us at events@desindes.com.

Yes, you can use our external dry cleaning service. Every room has a dry cleaning list, a laundry bag and further instructions.

Hotel Des Indes offers 24-hour room service. Please see the menu in your room for the available options.